Reference

Privacy Policy

We collect and handle your account data to run deposits, verify withdrawals and keep your wallet secure. This policy explains what we gather, how we use it and your rights around access and deletion.

Account securityPayment dataYour controlContact pathsData requests
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DATA HANDLING

How We Protect Your Information

We built our data practices around account security, clear retention rules and your right to control what we hold. Here is what happens behind the scenes when you deposit via bKash, Nagad or Rocket and navigate the lobby.

Encrypted Storage

Account credentials, wallet identifiers and transaction records are encrypted at rest and in transit. Our servers sit behind firewalls and access logs; only authorized staff can view sensitive data when resolving support tickets or verifying withdrawals.

Cookie Control

We use session cookies to keep you logged in, functional cookies to remember language and layout preferences, and analytics cookies to track which games and tables visitors open most. You can reject analytics cookies without breaking core features.

Retention Policy

We keep account records, deposit receipts and withdrawal logs for the period required by our operational and legal obligations, then delete them.

Your Rights

You can request a copy of your data, ask for corrections, request deletion or withdraw consent for marketing communications.

POLICY CONTACT

Reach Us About Privacy

If you want to request your data, ask for deletion, update your details or raise a privacy concern, contact us through any of these channels. We aim to respond within a few business days.

Email Support Send privacy requests to our support email. Include your registered mobile number and a clear description of what you need. We will verify your identity before sharing or deleting account data to protect your information.
Live Chat Open live chat from the account dashboard to ask about data handling, cookie settings or how we store payment records. Our team can explain the policy in plain terms and escalate formal requests to the privacy team.
Account Dashboard Log in and visit the account settings page to update your mobile number, email address and communication preferences. You can disable promotional messages without affecting transaction confirmations or security alerts.

Privacy Policy FAQ

We collect your mobile number, wallet identifiers for bKash, Nagad or Rocket, email address if provided, device type and IP address. This lets us process deposits, verify withdrawals and send transaction confirmations.

We share data only with payment processors to clear deposits and withdrawals, hosting providers to run the platform, and security services to detect fraud. We do not sell your information to marketing companies or data brokers.

We retain transaction logs and account records for the period required by our operational and legal obligations, then delete them. If you request account closure, we remove personal identifiers after the retention window ends.

Yes. Email our support team or open live chat with your registered mobile number. We will verify your identity and send a copy of your account data, transaction history and any messages you sent to support.

Log in and visit account settings to disable promotional messages. You will still receive transaction confirmations, withdrawal status updates, security alerts and policy changes. Marketing emails and SMS are separate from core account notifications.

We use session cookies to keep you logged in, functional cookies for language and layout preferences, and analytics cookies to track lobby navigation. You can disable analytics cookies in your browser without affecting deposits or game access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.